GENERAL INFORMATION ABOUT MAJESTIC TRADE d.o.o.
MAJESTIC TRADE d.o.o., Jaruščica 5A (Store 6), 10000 Zagreb OIB: 03935664253 Customer service e-mail address: info@trepavice.hr. The working hours of the customer service are on weekdays from 08:00 to 16:00. Customer service is closed on Saturdays and Sundays, as well as public holidays. Email address of the Personal Data Protection Officer: info@trepavice.hr. These Terms and Conditions apply to all sales contracts, starting from the date indicated on them.
I. INTRODUCTORY PROVISIONS
I.a MAJESTIC TRADE d.o.o., as a Seller, makes these Terms and Conditions available to Users and instructs them to familiarize themselves with them in detail before using the website (as defined below) for the purpose of purchasing products advertised on it or obtaining information about a particular product. By visiting the website, or purchasing products through the Seller’s online shopping or direct purchase of products at the Company’s branch, it is considered that Users are familiar with these Terms and fully understand them, agree with them and accept them in full. If the Users do not agree with these Terms, the Seller instructs them not to use the Internet pages for the purpose of purchasing products or obtaining information about them or for any other purpose. These Terms are an integral part of each individual sales contract. For everything that is not regulated by these Terms and Conditions, the applicable provisions of the Law on Obligations, the Law on Consumer Protection, the Law on Trade and the Law on Electronic Commerce apply, depending on what is applicable. Visitors to the website are referred to the provisions on privacy protection and the forms for exercising the rights of buyers/consumers contained on the website. I.b Unless otherwise specified, certain terms and definitions in these Terms of Business have the following meaning
A user is any legal or physical person who accesses and/or uses the content and services of the Internet site and/or uses the Internet sales service (online shopping), and includes all Buyers and Visitors of the Internet site. A customer is any legal or physical person who registers their personal data through electronic means of communication on the website and selects at least one product offered on the website, puts it in the shopping cart, sends an order to the Seller, pays the purchase price, or makes a direct purchase by directly coming to the Company’s branch of the selected product. trade has the meaning as in the introductory provisions. MAJESTIC TRADE d.o.o., has the same meaning as in the introductory provisions. Internet site means www.trepavice.hr. A visitor is any legal or physical person who accesses and/or uses the content and services of the Internet site without prior registration (unregistered user). A consumer, in terms of these Terms and Conditions as well as the Consumer Protection Act, is any natural person who enters into a legal transaction or operates on the market outside of his trade, business, craft or professional activity. Complaint means a written complaint by the consumer, that is – a complaint that the consumer addresses to the Company on a permanent medium, expressing his dissatisfaction with the purchased product or the service provided. The seller is MAJESTIC TRADE d.o.o., Jaruščica 5A (Store 6), 10000 Zagreb
Means of remote communication are all means that can be used to conclude a contract at a distance without the simultaneous physical presence of the trader and the consumer, such as addressed and unaddressed printed materials, universal letters and postcards, printed advertising messages with purchase orders, catalogs, telephones with human mediation and without it, radio, videophone, videotext, telefax, television, Internet and e-mail. A contract concluded outside the business premises is a contract concluded between the Company and a third party – the Consumer within the framework of an organized system of sales or service provision without the simultaneous physical presence of the trader and the consumer in one place, whereby one or more means of remote communication are used up to the moment of conclusion of the contract and for the conclusion of the contract communications. All the above-mentioned terms have a gender-neutral meaning. Terms that include the singular also include the plural (and vice versa). In the case of consumer contracts, in case of disagreement between the definition used in these Terms and the legal definition of a particular term, the definition that is more favorable to the consumer shall be applied. None of the provisions of these Terms and Conditions can be interpreted in a way that would lead to a reduction and/or limitation of consumer rights provided by applicable regulations. I.c Pursuant to the Consumer Protection Act (Official Gazette 41/2014, 110/2015, 14/2019; hereinafter: “Consumer Protection Act”), the Buyer can only be an adult and capable of doing business, a natural or legal person. Contracts can be concluded in the name and on behalf of minors or persons completely incapable of business by their legal representatives, and persons partially capable of business may conclude the contract only with the consent of their legal representative. The seller bears no responsibility for any action contrary to this provision. I.d These Terms of Business are drawn up in accordance with the Law on Consumer Protection, the Law on Electronic Commerce (Official Gazette 173/03, 67/08, 36/09, 130/11, 30/14; hereinafter: “Electronic Commerce Act” ), the Law on Obligations (OG 35/05, 41/08, 125/11, 78/15, 29/18; hereinafter: “Act on Obligations”) and the Law on Trade (OG 87/2008, 96 /2008, 116/2008, 76/2009, 114/2011, 68/2013, 30/2014; hereinafter: “Trade Act”). The Seller excludes all responsibility for all disputed issues that could possibly arise due to the fact that the Visitor, User and/or Buyer has not read and/or understood these Terms. By using the purchase service at the Company’s branch, the Seller undertakes to inform the Buyer about these Terms and the place where they can be found before concluding the purchase, while the location of the website where these Terms are located will be clearly and unequivocally indicated on the invoice, as well as a copy of these Terms will be given to the buyer, who confirms their receipt by taking over the goods.
II PRICE AND TERMS OF SALE
II.a In the case of an incorrectly marked price determined by the Seller after ordering the product, and before concluding the sales contract, the Seller undertakes to inform the buyer about the same without delay, if the buyer does not agree with the correct price, the order is canceled and the Seller is not obliged to deliver the product, the Seller is not authorized to change the price after concluding the contract of sale. II.b The seller tries to provide the best and most accurate description and image of the product. Despite this, it is not possible to guarantee that all the information and images of the product are completely correct. Product images are illustrative in nature. II.c Shipping and delivery time Delivery for the territory of the Republic of Croatia is made through delivery services, namely through: 1) GLS General Logistics Systems Croatia d.o.o., 2) OVERSEAS TRADE Co LTD d.o.o. 3) Hrvatska Pošta d.d. 4) DPD Croatia d.o.o. The seller undertakes to process the orders received on a working day immediately and within 48 hours at the latest and deliver them to the delivery service within 72 hours of processing at the latest. Orders received on a non-working day or at the end of working hours will be processed the next working day or within 48 hours at the latest.
The delivery time depends on the General Terms and Conditions of delivery services, and is from 5 to 10 days, and in unforeseen situations up to 45 days. II.d Shipping costs Delivery for all orders above HRK 500 purchased in the trepavice.hr online store is free throughout Croatia. The cost of delivery for orders less than HRK 500 is HRK 25. During the duration of the Black Friday campaign, it is possible to expect an extended delivery time.
IMPORTANT NOTE:
During the emergency situation of Covid-19 (corona virus), the delivery time may be extended. If you want to arrange a suitable delivery time, please write it under NOTE so that we can convey your wish to the delivery service. If you decide to buy, you can choose delivery or personal collection. The goods can be picked up at the address of the company’s headquarters, Jaruščica 5A (Store 6), 10000 Zagreb, and the only condition for personal pick-up is prior announcement by phone or agreement via e-mail info@trepavice.hr. II.e Methods of payment
- Through a bank transfer and a general payment slip
- Cash on delivery when picking up the product from the delivery person
- Visa, Maestro, MasterCard cards
II.f. Payment via bank transfer or general payment slip If you have chosen to pay by bank transfer or general payment slip, a confirmation of your order will be sent to your e-mail address. Employees of trepavice.hr online store will contact you if necessary. If payment for the product is made via a general payment slip, the user must fill in the following information on the payment slip:
- Payment to the iban MAJESTIC TRADE d.o.o.: HR1823400091111158573
- Call number: offer number
- Recipient: MAJESTIC TRADE d.o.o., Jaruščica 5A (Store 6), 10000 Zagreb
After receiving the payment, we will send you the ordered products. The ordered products are delivered to the customer in accordance with the delivery conditions. II.g Cash on delivery when picking up the product from the delivery person Cash on delivery allows you to pay for orders upon delivery to the specified address, i.e. only when you see the product in front of you. Cash on delivery is not possible when picking up the goods in person at our warehouse. Cash on delivery payment is made exclusively in cash, to the delivery person at the time of delivery to the specified address. In case the recipient is not able to receive the shipment at the defined delivery address at the time of delivery, the delivery person leaves a notification about the arrival of the shipment. II.h Maestro, MasterCard and Visa cards If you have chosen to pay by credit card, on the secure Corvus page, select the type of credit card you are paying with (Maestro, MasterCard, Visa) and enter the credit card owner’s information and other necessary information.
- One-time payment with Visa, MasterCard and Maestro cards
- Installment payment with Visa and MasterCard cards of Zagrebačka banka up to 12 installments with a minimum purchase amount of HRK 100.00.
III WEB SHOP PURCHASE/DISTANCE CONTRACT – MOMENT OF DISTANCE CONTRACT CONCLUSION
III.a Contract duration
The contract concluded by the consumer for the purchase and sale of products and services is a one-time contract that is consummated by the delivery of goods or services by the merchant and by the payment made by the consumer, and in case it is not terminated. These General Terms and Conditions are an integral part of the concluded Consumer and Merchant Agreement. The contract is considered concluded at the moment when the customer receives confirmation of receipt of the order, with the application of the following provisions of this point III.a. The contract is considered fulfilled/consumed at the moment when the customer has paid for the product, unless otherwise stated in the sales contract itself. The products that the Customer puts in the shopping cart are not reserved for that Customer. The product is reserved only after confirmation of the delivery date and payment by the Customer. In the period between placing the product in the basket and confirmation of payment, there is a possibility that the quantities of the product are no longer available, of which the Buyer will be informed in a timely manner, and the Seller hereby apologizes immediately and in advance for the inconvenience that the above situation may cause you. In that case, the seller is obliged to offer you the option of canceling the order, partial cancellation of the order, or partial fulfillment (in the case of multiple ordered products) or offer you the option to wait with the order or fulfillment of the same, if such an option exists III.b in the event of a dispute regarding the delivery of an individual product, the Seller and the buyer will try to resolve all disputes peacefully. In accordance with the Law on Electronic Commerce, which applies to all owners of online stores throughout the EU, including in the Republic of Croatia, the Seller also offers the possibility of resolving potential disputes with consumers during online shopping via the “Online Dispute Resolution Platform”. This online platform is available exclusively to consumers, therefore not to commercial companies.
Find more information HERE. The platform has been active since February 15, 2016. The new online platform strengthens confidence in online shopping and thus makes an important contribution to the strategy of the EU’s single digital market.
IV RECLAMATIONS AND COMPLAINTS OF CONSUMERS
IV.a The consumer, in accordance with the Consumer Protection Act, is authorized to submit a Complaint to the Company. Pursuant to Article 10, Paragraph 3 of the Consumer Protection Act (Official Gazette, No. 41/14, 110/15, 14/19), we inform consumers that they can file a complaint expressing their dissatisfaction with the purchased product or the quality of the service provided in writing, and they will receive confirmation in writing without delay of receipt of that complaint. Complaints can also be submitted in writing to the address: MAJESTIC TRADE d.o.o. , Jaruščica 5A (Store 6), 10000 Zagreb or by e-mail to the address: info@trepavice.hr. We will deliver a written response to a received complaint no later than within 15 (fifteen) days from the date of receipt of the written complaint, so please provide us with your contact address for the delivery of the response in your complaint. IV.b In the case of complaints due to material defects of the product, the Seller considers the Complaints, and possibly accepts them, in accordance with the manufacturer’s specification for the product purchased by the Customer. Every product for which a Complaint has been received is delivered to an authorized service center for inspection. The seller does not change the products in the store before they have been inspected by an authorized service. Products in the Company’s store are not tested for basic functionality, nor can a defect be detected on the spot.
IV.c Service and spare parts for devices are provided by an authorized representative for the Republic of Croatia for each individual product. The Buyer can deliver the defective device directly to the authorized service center or deliver it directly to the Seller’s branch, after which it will be forwarded to the authorized service center. When reporting a defective product, it is mandatory to attach a copy of the invoice, warranty card, exact description of the defect, and complete documentation and original packaging of the specified product. IV.d For all products for which the Seller provides a warranty, the warranty conditions specified in the product warranty sheet apply. The customer is obliged to keep the invoice and warranty card for the entire warranty period. The warranty period runs from the date of the invoice, i.e. from the date indicated in the original invoice. The warranty does not include damage caused by improper use, unprofessional handling contrary to that specified in the instructions for the corresponding product, and mechanical damage, damage caused by lightning strikes, excessive voltage or due to wear and tear of the device. In order to avoid any misunderstandings, upon delivery, it is the Customer’s duty to inspect the product and to point out any mechanical damage, in which case the product will be replaced immediately. If the Complaint refers to the defects of the product for which the manufacturer’s warranty has expired, the Seller undertakes to inform the customer about the repair costs and a description of the necessary work before starting work on the product. In the event that during the diagnostics of each individual product it is determined that the product complaint is unfounded and has no grounds, the cost of the diagnostics shall be borne by the customer. Pursuant to Article 77, paragraph 5 of the Law on Consumer Protection, the buyer is responsible for any reduction in the value of the purchased product that is the result of handling the purchased product other than that which was necessary to determine the nature, characteristics and functionality of the goods. IV.e The buyer is obliged to inspect the received item in the usual way or to have it inspected, as soon as this is possible according to the regular course of things, and to notify the seller of visible defects within eight days, and in the case of a commercial contract without delay, otherwise he loses his right on that basis. The consumer as a buyer is not obliged to inspect the item or submit it for inspection, but he is obliged to inform the Seller of the existence of visible defects within two months from the day he discovered the defect, and at the latest within two years from the transfer of risk to the consumer. The buyer should immediately check the contents of the shipment for all the related parts listed in the manufacturer’s specification when handing over the purchased product.
V MATERIAL DEFECTS OF ITEMS
V.a Liability for material defects of things is determined in accordance with the provisions of the Law on Obligations, whereby the term thing has the same meaning as product in these Terms. The seller is responsible for the material defects of the things that he had at the time of the transfer of risk to the buyer, regardless of whether he was aware of this. The seller is also responsible for those material defects that appear after the transfer of risk to the buyer if they are the result of a cause that existed before that. The seller is not responsible for defects if they were known to the buyer at the time of the conclusion of the contract or could not remain unknown to him. When, after receiving the item by the buyer, it turns out that the item has a defect that could not be detected during a normal inspection when taking over the item, the buyer is obliged, under threat of loss of rights, to notify the seller of this defect within two months from the day the defect is discovered, and in the case of a commercial contract – without delay. The seller is not responsible for defects that become apparent after two years have passed since the item was handed over, and six months in the case of a commercial contract. When picking up the shipment, the customer is obliged to inspect the packaging of the product, as subsequent physical damage will not be recognized. V.b In the event of material defects in the goods, the Buyer has the right, if he wants, to demand from the Seller: a) To eliminate the defect, b) To give him another thing without a defect, c) Price reduction or d) Declare that he is terminating the contract. In any case, in accordance with the applicable regulations, the Buyer retains the right to compensation for damages, with the fact that these conditions expressly exclude liability for compensation for lost profits. The buyer exercises his rights in accordance with the provisions of these Terms and applicable laws. If the defect is minor, the Buyer has no right to terminate the contract, but retains the other rights listed above. V.c REMOVAL OF DEFECTS AND DELIVERY OF ITEMS WITHOUT DEFECTS The elimination of the defect is carried out in the manner provided for in paragraph IV “RECLAMATIONS/COMPLAINTS”. Delivery of the item without defects is possible only in the event that the authorized service through the procedure provided for the removal of defects and reclamations/complaints confirms the existence of the defect and that the Seller has at his disposal the same item without defects In the event that during the diagnostics of each individual product it is determined that the product complaint is unfounded and has no grouns, the cost of the diagnostics shall be borne by the customer. Pursuant to Article 77, paragraph 5 of the Law on Consumer Protection, the buyer is responsible for any reduction in the value of the purchased product that is the result of handling the purchased product other than that which was necessary to determine the nature, characteristics and functionality of the goods. V.d PRICE REDUCTION
In the event that the Buyer requests a price reduction, the price is reduced according to the ratio between the value of the item without the defect and the value of the item with the defect. The value of the thing, that is, the product, is determined according to the moment of concluding the sales contract. In the event that the Seller does not dispose of the same thing, the consumer, in accordance with his own discretion, can use all the rights that belong to him based on the applicable regulations. V.e CONDITIONS, TERM AND PROCEDURE FOR EXERCISE OF THE RIGHT TO UNILATERAL TERMINATION OF THE AGREEMENT You can fill out a copy of the form for unilateral termination of the contract on our website and send it to us by e-mail info@trepavice.hr or by registered mail with return receipt to the address: MAJESTIC TRADE d.o.o., Ulica Jaruščica 5A (Store 6), 10000 Zagreb. We will send you a confirmation of receipt of the notice of unilateral termination of the contract, without delay, to your e-mail if you sent the notice of termination by e-mail.
INSTRUCTIONS FOR UNILATERAL TERMINATION OF THE CONTRACT
1. Calculation of deadline for unilateral termination of the contract You can unilaterally terminate the contract within 14 days without giving a reason. In order to be able to exercise the right to unilaterally terminate this Agreement, you must notify us of your decision to unilaterally terminate the Agreement before the expiration of the term, by an unequivocal statement sent by mail or electronic mail, in which you will state your name and surname, address, telephone number, fax number or e-mail address, and you can also use the following example of a form for unilateral termination of the contract. The deadline for unilateral termination is 14 days from the day when the goods that are the subject of the contract were handed over to you or to a third party designated by you, who is not the carrier. The prerequisite for unilateral termination of the Agreement is that the product has not been used and is in its original packaging. 2. Refund of the paid amount We can issue a refund only after the goods have been returned to us or after you provide us with proof that you sent the goods back to us. 3. Return of goods Return the goods or hand them over to us at the address MAJESTIC TRADE d.o.o., Ulica Jaruščica 5A (Store 6), 10000 Zagreb without undue delay, and in any case no later than 14 days from the day you sent us your decision to unilaterally terminate the contract. It is considered that you have fulfilled your obligation on time if you send the goods or hand over the goods to us before the expiry of the aforementioned period. 4. Costs of returning goods You must bear the direct costs of returning the goods yourself. 5. Consumer responsibility for the reduction of the value of the goods In the case of using the right to unilaterally terminate the contract, the consumer/buyer is responsible for any decrease in the value of the goods that is the result of handling the goods, except for that which was necessary to determine the nature, characteristics and functionality of the goods. 6. The buyer does not have the right to unilaterally terminate the contract if (where the term goods has the same meaning as the term product):1. the service contract was fully fulfilled by the Seller, and the fulfillment began with the explicit prior consent of the Buyer and with his confirmation that he is aware of the fact that he will lose the right to unilaterally terminate the contract from this section if the service is fully fulfilled 2. the subject of the contract is a product or service whose price depends on changes in the financial market that are beyond the influence of the Seller, and which may occur during the duration of the Buyer’s right to unilaterally terminate the contract 3. the subject of the contract is a product that is made according to the Customer’s specification or that is clearly adapted to the Customer 4. the subject of the contract is easily perishable goods or goods that quickly expire 5. the subject of the contract is sealed goods that are not suitable for return due to health or hygiene reasons, if they were unsealed after delivery 6. the subject of the contract is goods which, due to their nature, are inseparably mixed with other things after delivery 7. the subject of the contract is the delivery of alcoholic beverages, the price of which is agreed at the time of signing the contract, and the delivery can only take place after 30 days, if the price depends on changes in the market that are beyond the trader’s control 8. the consumer has specifically requested a visit from the trader to carry out urgent repairs or maintenance work, with the proviso that if during such a visit, in addition to the services that the consumer expressly requested, the trader also provides some other services, i.e. delivers some goods other than those that are necessary to carry out urgent repairs or maintenance work, the consumer has the right to unilaterally terminate the contract in relation to these additional services or goods 9. the subject of the contract is the delivery of sealed audio recordings or video recordings, or computer programs, which were unsealed after delivery 10. subject of the contract delivery of newspapers, periodicals or magazines, with the exception of subscription contracts for such publications 11. contract concluded at a public auction 12. the subject of the contract is the provision of accommodation services that are not intended for residence, the provision of goods transportation services, vehicle rental services, food and beverage delivery services or leisure-related services, if it is agreed that the service will be provided on a specific date or in a specific period 13. the subject of the contract is the delivery of digital content that was not delivered on a physical medium if the fulfillment of the contract began with the explicit prior consent of the consumer and with his confirmation that he is aware of the fact that he will thereby lose the right to unilaterally terminate the contract. SPECIAL NOTE: The buyer – a legal entity has the right to terminate the sales contract only if he left the Seller a compensation deadline for the fulfillment of the contract, i.e. in case of a defect, a deadline for handing over the item without defects, removing the defect or reducing the price, and the Seller did not act within the subsequently left deadline in accordance with the Customer’s instructions. The buyer – a legal entity, has the right to terminate the contract without leaving a subsequent deadline if the Seller has informed him that he will not fulfill the contract or the circumstances of the case indicate that. In all other respects, for customers – legal entities, the above provisions that apply to natural persons/consumers apply.
VI OUT OF COURT RESOLUTION OF CONSUMER DISPUTES
In the event of a dispute, in accordance with the Act on Alternative Dispute Resolution (Official Gazette No. 121/16), we suggest alternative resolution of the dispute before one of the bodies designated for alternative resolution of consumer disputes operating in the Republic of Croatia, for example: – Center for Reconciliation at the Croatian Association for Reconciliation, Zagreb, Teslina 1/I, info@mirenje.hr – Profi Test d.o.o., Center for peaceful resolution of disputes, Medijator, Bjelovar, Petra Hektorovića 2, f. medijator@medijator.com.hr – Court of Honor at the Croatian Chamber of Commerce, Zagreb, Rooseveltov trg 2., sudcasti@hgk.hr – Conciliation Center at the Croatian Employers’ Association, Zagreb, Radnička cesta 52/1, hup@hup.hr. – Reconciliation Center at the Croatian Chamber of Commerce, Zagreb, Roosevelt Square 2 Online dispute resolution: According to a special regulation of the European Union, from February 15, 2016, disputes related to online purchases can be resolved throughout the EU through the ODR platform for online resolution of consumer disputes. The online consumer dispute resolution platform can be accessed by the customer via the following link: https://webgate.ec.europa.eu. This means that if there is a problem during an online purchase within the EU (defective product, inability to exchange a product, etc.) you can file your complaint in a faster and simpler way at the link above, and the complaint can be filed in any of the 23 official languages of the EU. The Seller and the Buyer will try to resolve all disputes amicably, and in case of failure, the responsible court will be based on the Seller’s registered office.
VII OTHER
VII.a The Seller makes maximum efforts to keep the information on the website up-to-date and correct, but the Seller cannot guarantee 100% accuracy of all displayed information about products and services. In exceptional cases, there may be discrepancies between the actual data and the data available on the website. The seller reserves the right to change the terms of delivery within the next 24 hours from the moment of delivery notification. VII.b The website is owned by the Seller. During the use of the website, the Terms stated here apply, as well as all valid and applicable laws. The Seller reserves the right to change these Terms and Conditions and other provisions contained on the Seller’s website without prior notice. All content on the website such as texts, graphic content, trademarks (logos), icons, audio and video recordings, digital downloads, software packages and data are the property of the Company or our content suppliers and are protected by domestic and international copyright laws and related rights, i.e. industrial property rights and their unauthorized use is a violation of the regulations on the protection of intellectual property rights. All software used on the website is the property of the Company or software solution suppliers and is protected by regulations on the protection of copyright and related rights. VII.c The User who uses the website is responsible for the confidentiality of his user account – username, password and other personal data, as well as for restricting access to the User’s computer. The user accepts responsibility for all activities performed using his username and password. The seller guarantees the protection of privacy in accordance with the applicable regulations on the protection of privacy and the protection of personal data. When the User visits the website or sends electronic mail (e-mail) to the Seller, he communicates electronically with the Seller. The User hereby agrees to electronic communication with the trade. The seller communicates with the user via e-mail or with the help of information on the website. By doing so, the User expressly agrees to all rules, warnings, notices and other messages through which the Seller communicates with the User. VII.d Users can post reviews, comments and other content; send e-cards and other forms of communication and send suggestions, ideas, comments, questions and other information, as long as these contents are not illegal, obscene and threatening in nature, and are not aimed at discrediting someone’s good name, violating privacy, violating the intellectual property rights of third parties or similar nature. It is not allowed to send and share software viruses, political campaigns, chain letters, mass e-mails, or any other form of SPAM. The use of incorrect or other people’s e-mail addresses, impersonation of another person and/or organization or any other indication of the wrong source of content and communication is not allowed. The seller reserves the right (but not the obligation) to delete or modify such content, but not to regularly check all posted content. VII.e The seller respects intellectual property rights and other rights of third parties. If the User reasonably believes that his work has been copied or his rights have been violated in any other way, the User must inform the Seller of the above. VII.f All products, services and other items on the website are the property of the Seller. With sales contracts, the risk of sudden failure or damage of the device passes to the Customer at the moment when the device is handed over to him or to a person specified by him, who is not the carrier. If the carrier was chosen at the Customer’s suggestion, the risk of accidental failure or damage to the device passes to the Customer at the moment when the device is handed over to the carrier. VII.g The seller makes efforts to maintain the website in a correct and safe condition. The user should report any problems and abuses, offensive content and violations of these and other rules. The seller reserves the right, without limiting other legal means, to limit, suspend or terminate its services and user accounts, prohibit access to the website, delete or modify the content it serves, and take technical and legal methods and steps to prevent users from accessing the site if he believes that Users create problems, do not respect laws or do not behave in accordance with these Terms of Use. Seller also reserves the right to terminate unverified user accounts. The Seller, in addition to the exclusion of Users who do not comply with the Terms and Conditions specified here and other rules valid on the Internet site, may demand compensation for all damages, including, but not limited to, lost profits that the Seller suffers due to non-compliance with these Terms.
VIII STATEMENT ON LIMITATION OF LIABILITY
This website is provided on an “as is” and “as available” basis. Buyers of the product expressly agree to use the website at their own risk and responsibility. The company does not guarantee, nor does it assume any form of responsibility, that this website, its servers, e-mails sent by the company are free of viruses or other harmful components. The company is not responsible for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, punitive and as well as all other types of damages. The company is not responsible for the actions of third parties.
IX MANUFACTURER’S WARRANTY
IX.a All products purchased by the Seller have a warranty. Most products, depending on the manufacturer, have a warranty longer than one year. The warranty card is an integral part of the delivery of the ordered product to the customer. The customer is obliged, at his own risk and responsibility, to keep the warranty card and invoice for the entire warranty period. The invoice and warranty card are the only documents with which the customer can exercise his rights. IX.b The Seller guarantees the authorized service chosen by the manufacturer for the products that the Buyer bought directly from the Seller in accordance with the general conditions of warranty and servicing provided by the manufacturer of individual items. The manufacturer of the product guarantees free repair of the purchased product in accordance with the applicable regulations and conditions described in the warranty card. In case of failure to fulfill this obligation, the warranty provider will replace the product with a new one or refund your money. The warranty period begins on the day of sale of the device, which is entered in the warranty card and certified with a stamp and signature.
24.07.2020
